#Wondershare mobiletrans account mac os#
#Wondershare mobiletrans account install#
#Wondershare mobiletrans account android#
#Wondershare mobiletrans account software#

I'm now dreading my battle with them to get a refund. Despite my best attempts and a high level of technical competency, this failed miserably.

#Wondershare mobiletrans account software#

It feels rushed, not well tested or debugged, and has terrible support content, which mostly reads like blog posts trying to sell you the software rather than content helping you to use it. When I eventually tried to submit a refund request, it said I still had a ticket open and needed to be closed first. More than 24 hours later, I haven't heard a peep. You get no email or other confirmation that your request has gone through, no tracking link, nothing. I tried the web form and submitted a ticket. You only have a web form or a feedback button inside the app.

I tried contacting their support, but I had another terrible experience. Unfortunately, their 'custom WhatsApp' is old enough that some validation on the WhatsApp servers detects that it's out of date and won't let you continue the setup without updating your version of WhatsApp, which essentially breaks their process and stops you cold.

#Wondershare mobiletrans account install#

This requires you to set up this other version of WhatsApp the same way you do a new install (plug in your phone number, get a verification text, etc).

#Wondershare mobiletrans account android#

Then I needed to install that 'custom WhatsApp' on my Android again to access the decryption keys for all the content in the backup. This went well it connected to Google Drive, found my backup, and downloaded it to my laptop. I don't recommend turning off 2-step auth because why should you? One thing you are left to figure out on your own - if you use 2-step authentication with your Google account, you have to create an App Password in your Google account to use for this login. I did a fresh backup from Android WhatsApp to Google Drive and started that process. No amount of KB articles from their support site or other troubleshooting worked. The furthest I got was it installed its 'custom WhatsApp,' did a local backup, and then tried to transfer it to my laptop. I spent most of the night waiting, seeing if something was happening, and eventually killing the app and starting over. This process would show messages like 'loading device data' with a button that confusingly says 'yes, I know' but no progress bar or indication that anything was happening. Mind you, I'd done all the required steps (enable debugging mode and grant appropriate permissions). Sometimes it saw it sometimes, it didn't.

It was particularly spotty in how it worked with the Android phone. The software only sporadically detected both phones. I tried the device-to-device transfer first. Confusing and incomplete are the keywords here. I do not hate on people who don't speak English as their first language, but most of this stuff looked like it was run through Google Translate and left at that. Right off the bat, I became concerned because the quality and consistency of their documentation were terrible. I ended up trying Anytrans (iMobie) first. Latest versions of Anytrans and Mobiletrans (downloaded Dec 18th).

#Wondershare mobiletrans account mac os#

M2 MacBook Pro 13' 2022 running Mac OS 12.6.1 Wondershare Mobiletrans worked perfectly for me, and I hope it does the same for you. The TLDR version of all this is - don't use Anytrans because it's buggy. For example, Wondershare has three or four different apps that can all manage the WhatsApp transfer. Ok, so first, I did some googling around and quickly realized that everyone has built some app for this, or confusingly, a series of similar and overlapping apps with different names, prices, and similar functions. Ultimately, it might have been better (and cheaper) to start over with factory resetting the iPhone, but cest la vie. So I weighed the annoyance of either going through the hassle of reconfiguring the iPhone OR trying to transfer WhatsApp using third-party apps. Imagine my chagrin when I realized you couldn't do it again later without factory resetting the iPhone.

Hi everyone, I'm sharing my recent adventures in migrating WhatsApp from Android to iOS.įirst off, I couldn't use the Move to iOS app because I'd already used it to set up my new iPhone, but as I wasn't 100% sure that I'd like it/want to keep the phone, I didn't include the WhatsApp transfer at the time.